Privacy Policy
Effective date: September 7, 2026
1. Introduction
Skootly ("Skootly", "we", "us", or "our") provides rental management software for scooter and motorbike rental shops. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you use our website, web application, and mobile apps (together, the "Service").
2. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, shop and business details, and information about the customers and rentals you manage in Skootly (including rental agreements, signatures, and vehicle records). We also collect information automatically, such as device information, log data, and usage data, and information from third parties who help us provide the Service, such as payment processors.
3. How We Use Information
We use the information we collect to provide, maintain, and improve the Service; process transactions and manage subscriptions; communicate with you about your account or the Service; provide customer support; detect and prevent fraud or abuse; and comply with legal obligations.
4. How We Share Information
We do not sell your personal information. We share information with service providers who perform services on our behalf, such as Stripe (for web payment processing) and Apple (for App Store billing and subscriptions on iOS), cloud hosting and infrastructure providers, and analytics providers. We may also share information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at [email protected]. If you subscribe through the App Store, you can manage or cancel your subscription through your Apple ID account settings.
8. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website and application, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings.
9. Children’s Privacy
The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
10. International Data Transfers
We may process and store information in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date below or through other appropriate means.
12. Contact Us
If you have questions about this Privacy Policy, contact us at [email protected].